Your Healthcare

The healthcare communications platform 

A branded app is the solution for effective communication with patients, families and carers.

A Piota app allows you to make all your news, information, letters, contacts, clinic timings and other information easily available in one place on their phones for immediate reference when they need it.

You can also use the app to send messages by push notifications to everyone, or sub groups or even individuals.

Each app is customised for your service so you can tailor it for your priorities, whether that is delaying onset of a long term condition, discharging patients earlier from primary care or simply providing a better service to patients and families while saving internal time and cost.

And the app is fully secure so you can send personal information on it or use it for staff communications too.

Long Term Conditions

An app can significantly help patients self-manage their LTC at home or abroad. Whether in everyday living or emergency situations they will have an instantly accessible reference source on their phones or tablets to consult, along with numbers to click and call and next steps advice.

When you need to contact them it’s a simple matter using push notifications alerts on the app.

Dosage changes, product recalls, new clinic timings, best practice advice updates, reminders, change of contact details, charity events, feedback requests: put them all on the app and readership and response rates will far exceed today’s levels.

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“The best way we have found so far of sending out mass mailings to cover our clinic population.  It is easy to change and update information and the web dashboard makes it very easy to edit. Excellent feedback”

- Dr Scott Williamson, Consultant Paediatrician (Diabetes)

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Care and Support

Supporting patients before, during and after hospital admissions is less intensive when using an app as it becomes the go-to place for much of the information they need. Beforehand they can consult it for information about their condition, what to expect on the day, policy and procedure documents, letters, procedure risks etc. During their time in hospital the patient and family can access a who’s who of the department, the menus, car parking details and cafe and creche opening times on it. After discharge it holds recovery advice, physio videos, a tip of the day, prompts from your service and a feedback channel to help with remote monitoring.

Much the same applies to people seeking to make healthier lifestyle changes at home and work. Self-management is easier for them and more efficiently handled by you if all commonly required information is instantly available to the patient and you have a method of communicating directly with them when needed.

Research

As well as housing key information as above, our apps have a simple to use feedback capability which enables you to use them to gather responses for research projects and trials. Answers are automatically timed, dated and stored in a spreadsheet ready for when you want to download or interrogate them.